Terms of service

Terms and Conditions

Effective Date: 15-06-2026

Welcome to Caleera. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. Company Information

Company Name: Iruhdam Lifestyle Private Limited
Brand Name: Caleera
GSTIN: 27AAICI3485N1ZW
Address: C-603 Sai Orchid, Tilak Road, Ghatkopar East, Mumbai - 400077, Maharashtra, India
Email: iruhdamlifestyle@gmail.com
Phone: +91 8976834930

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into binding contracts.

  • All information provided by you is accurate and complete.

3. Products and Pricing

We strive to ensure that all product descriptions, images, prices, and availability information displayed on the website are accurate.

However:

  • Product colors may vary slightly due to screen settings and photography.

  • Minor variations in fabric, print placement, embroidery, texture, and color are normal and not considered defects.

  • We reserve the right to modify product prices, descriptions, and availability without prior notice.

4. Orders

All orders placed through the website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit quantities purchased by an individual customer.

  • Cancel orders suspected of fraudulent or unauthorized activity.

If an order is cancelled after payment has been received, the amount paid will be refunded through the original payment method.

5. Payment

We accept payments through authorized payment gateways and approved payment methods available on our website.

By making a purchase, you represent and warrant that:

  • The payment information provided is valid and accurate.

  • You are authorized to use the selected payment method.

We do not store complete card, banking, or UPI credentials on our servers.

6. Shipping and Delivery

Delivery timelines displayed on the website are estimates only.

While we make every effort to ensure timely delivery:

  • Delays may occur due to courier issues, weather conditions, public holidays, or unforeseen circumstances.

  • Caleera shall not be liable for delays caused by third-party logistics providers.

Risk of loss and ownership of products pass to the customer upon successful delivery.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds shall be governed by our separate Return & Refund Policy available on the website.

Customers are encouraged to review the Return & Refund Policy before placing an order.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Product descriptions

  • Graphics

  • Designs

  • Text

  • Videos

  • Branding materials

is the property of Iruhdam Lifestyle Private Limited and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Upload or transmit malicious software.

  • Attempt unauthorized access to our systems.

  • Interfere with the operation or security of the website.

  • Use automated systems to scrape or collect website data.

Violation of these terms may result in suspension or termination of access.

10. Limitation of Liability

To the fullest extent permitted by law, Iruhdam Lifestyle Private Limited shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or business opportunities.

  • Website interruptions or technical failures.

  • Delays in delivery caused by third parties.

  • Any inaccuracies arising from user-provided information.

Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

11. Disclaimer

The website and all products are provided on an "as is" and "as available" basis.

We do not guarantee:

  • Uninterrupted access to the website.

  • Error-free operation.

  • That the website will always be free from viruses or harmful components.

12. Privacy

Your use of the website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in the Privacy Policy.

13. Third-Party Services

Our website may contain links to third-party websites, payment providers, social media platforms, or service providers.

We are not responsible for:

  • The content of third-party websites.

  • Their privacy practices.

  • Their products or services.

Your use of third-party services is governed by their respective terms and policies.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.

Changes will become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Iruhdam Lifestyle Private Limited
Brand: Caleera
GSTIN: 27AAICI3485N1ZW
Address: C-603 Sai Orchid, Tilak Road, Ghatkopar East, Mumbai - 400077, Maharashtra, India
Email: iruhdamlifestyle@gmail.com
Phone: +91 8976834930

By accessing and using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.